JJourney AI

SSO registration requests

Review and approve registration requests from users signing in with SSO.

Updated 27 October 20261 min read

If your organization uses single sign-on (SSO), users who arrive through SSO for the first time can't get into the panel right away. A registration request is created, and they can't sign in until it's approved.

Open pending requests

On the Users screen, open the Registration Requests tab. The badge on the tab shows how many requests are pending. Pending requests also appear in the Waiting for you card on the Dashboard.

Approve the request and assign a role

Click Approve on the request's row. The Requested Role column shows what the user asked for. In the dialog, choose the role to grant and click Approve and activate. Close requests you don't want with Reject.

Viewing registration requests requires a separate permission

The Registration Requests tab is only visible to users with permission to approve registration requests.

For information about creating users and roles, see Users and roles.

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